JWJ enjoys a very loyal customer base. Built-up over the years, many customers return year after year for ongoing improvements to their home. We are also lucky enough to attract new customers via recommendation too, and traditionally these residential customers account for approximately 65% of our work. Aside from this, we do work in partnership with a select handful of commercial partners which complement our residential clientele.
Usually working on unusual or high-end style projects, our commercial partners utilise our joinery knowledge and craftsmanship for their own clients and they do so with total confidence. Our longest-serving commercial partner is a specialist window and door company in London, an arrangement lasting some 20 years. Our approach never alters; the same level of attention is afforded to all JWJ customers whether business to business or residential.